Privacy policy
Last updated:
1. Information We Collect
We collect information to provide a better experience and improve our Services. The types of data we collect include:
a. Information You Provide
Order Information: Name, email address, business name, phone number, and other details provided during checkout or in our project intake form.
Billing Information: Payment details such as credit card numbers and billing addresses, processed securely via our payment partners.
Communications: When you contact us or use email support, we may collect your message content and contact details.
Submitted Content: Text, images, logos, or other materials you provide to Live in 48 for use on your website.
b. Information We Automatically Collect
Usage Data: How you use our website — pages visited and time spent.
Device Information: Browser type, IP address, operating system, and device identifiers.
Cookies & Tracking: We use cookies and analytics tools to understand visitor behavior and improve our website.
c. Information From Third Parties
We may receive limited data from third-party services we use to operate, such as payment processors and analytics providers.
2. How We Use Your Information
We use collected information to:
Provide, operate, and deliver our Services, including building your website and setting up your business email.
Improve our service quality and customer experience.
Process payments and send invoices.
Respond to support requests and inquiries.
Send service updates and important notices about your project.
Comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information
We do not sell or rent your personal information.
We may share information only in these limited cases:
Service Providers: With trusted vendors who help us operate (e.g., hosting, domain registration, email providers, analytics, payment processing).
Legal Compliance: When required by law, regulation, or government request.
Business Transfers: In case of a merger, acquisition, or sale of assets, user data may be part of the transaction.
Your Consent: When you explicitly authorize us to share your information.
All third parties are required to protect your data and use it only for the intended purpose.
4. Data Retention
We retain your information for as long as needed to provide our Services and support your website.
You may request deletion of your data at any time by contacting support@livein48.com.
We may retain limited information to comply with legal obligations, resolve disputes, and enforce agreements.
5. Data Security
We implement industry-standard security measures to protect your data, including:
Encryption (HTTPS/TLS) for all transmitted data.
Secure infrastructure and backup systems.
Access controls and authentication mechanisms.
While we work hard to safeguard your data, no online system is completely secure. You share information at your own risk.
6. Your Rights and Choices
Depending on your location (including rights under GDPR in the UK/EU, CCPA in California, PIPEDA in Canada, and the Australian Privacy Act), you may have the following rights:
Access and obtain a copy of your data.
Request correction or deletion of your personal information.
Object to or restrict processing of your data.
Withdraw consent to marketing communications.
To exercise these rights, contact us at support@livein48.com.
We'll respond within a reasonable timeframe.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Analyze website usage and performance.
Remember preferences and improve personalization.
You can manage or disable cookies through your browser settings, but some features may not function properly.
8. Third-Party Services
Live in 48 may link to or integrate with third-party websites or services.
We are not responsible for the privacy practices or content of those third parties.
Please review their privacy policies before using their services.
9. Children's Privacy
Our Services are not directed to children under 13 (or under 16 in some jurisdictions).
We do not knowingly collect personal data from minors. If we learn that we have, we'll promptly delete it.
10. International Data Transfers
If you access Live in 48 from outside your country, your information may be transferred to and processed in other jurisdictions where our servers or service providers are located.
We ensure all transfers comply with applicable data protection laws.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect new features, laws, or security updates.
The latest version will always be available on this page with the effective date updated above.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at: support@livein48.com